Can You Find The Right Employees Through Tests?
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With more candidates looking for jobs than ever, how do you know you have the right person for the job? One way that is getting more use in the workplace is personality and values testing. There are several things you should think about before you go down that path, however.
First, you really need to know what you are testing for. Do you have a job description that breaks down the job functions by the specific skills and experience needed?
Do you know the laws in your state and what you can test for and at what part of the hiring process you can do it?
Which tests can be useful for you? When I started researching this, I had personal experience with a few of the more common personality and values-based tests like the Myers-Briggs (MBTI) and the Gallup StrengthsFinder. I had also been introduced to the Core Values Index (CVI) and the Keirsey Temperament Sorter which is based on the MBTI. Through my research I also came across the California Psychological Inventory (CPI).
While I personally like the StrengthsFinder, I was disappointed to see that there is no way to make that available to prehires, unless you want to hire Gallup as a consultant, and they focus on companies with a thousand or more employees.
I also found out that the MBTI is not recommended as a tool for hiring and in fact, the Myers Briggs organization finds it unethical to use the tool in that way.
So when looking for a hiring aid only two of those from my research, the CVI and the CPI, are the only ones that are commonly used in the hiring process. Both have case studies on the web showing the usefulness of using the tests in the hiring process. Generally companies employ consultants or coaches who can assist with the generation of the job profile you are hiring for, as well as the administration and review of the test results. For some small businesses that may make it cost prohibitive.
Integrating a test into your hiring process requires effort up front to make sure you really know what you are hiring for, and what kind of skills and behaviors a person will need to get the job done. Whether or not you decide to test, you will benefit from developing a specific skill-based job description to help you with your interviewing.
If anyone has experience with these or other hiring tools, we would love to hear about your experience!
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Comments
Testing before hiring..
I do believe that it should be an SOP (Standard Operation Procedure) to test a candidate before hiring. Like what this article suggested that to prevent more expenditure specially with human resource we need to screen if the applicant is capable and competent for the job because interview is not a guarantee.
Testing
I agree with you. Interviews are the least valid predictor of success but the most widely used tool.
Finding the right employees
As a business coach I am passionate about using CVI and Taylor Protocols for hiring. Taylor Protocols is the only company that I know of that will guarantee that you hire an A or B player for any given job using their protocol process. My clients have had tremendous success with hiring using the Taylor Protocols and CVI.
The primary difference between CVI and the other assessments is that CVI is a 10 minute online assessment that measures the innate unchanging nature of a person or the motivation behind the behavior. The best analogy to help understand the difference between measuring behavior vs. the motivation behind the behavior is watching a man and woman run by your house. You can observe that it's a man and a woman and that they are running. What you can't observe is why they are running.
The cost of hiring the wrong employee is typically 2-3 times a person's annual compensation. A mistake in hiring is very costly so I strongly recommend using a process that guarantees you will hire right the first time. Putting the right person in the right seat doing the right work will dramatically increase company productivity.
tests for hiring
As a professional coach, I have used assessments with my clients for hiring. We have used the DiSC assessment to determine behavioral styles of potential candidates. This has been helpful to my clients because they match the behaviors to those required in the role. In addition, it helps clients to see how the person they are considering fits into the organization.
Another assessment is the Hogan assessment. This tool looks at a candidate's strengths and challenges. It is valuable to compare these to those characteristics and qualities required for the job.
While assessments are valuable and reveal information that is often hard to get from an interview, they should not be used without interviewing someone.. If the assessment raises a question about the candidate, the interview is a good time to ask and get your concerns answered. Interviews are an essential part of the hiring process that cannot be replaced by assessments.
My clients have found assessments to be very useful in making successful hiring decisions.
Mary Ann Masur, PCC, CPCC
CEO
Synergy Consultants, LLC
Thanks for the comment! Very
Thanks for the comment! Very helpful info from someone who has experience with these assessments.