I manage people in multiple offices. Anyone have a tip on how to maintain good communication when you almost never actually see them?
Communication
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Lucas, I think the best way is to have regularly scheduled times to talk with each employee. If you don't have anything specific to say, that's OK. Just touch base and let the employee know that you are there if they need you. It doesn't have to be a long conversation. In my experience, if you don't schedule the call, a lot of time can pass before you talk to the person. Everyone likes to feel as if their boss is paying attention to them.
It can also be a wonderful morale booster to just make a quick call to say thank you, or good job on a specific task. Even a voice mail with that information can go a long way to making an employee feel appreciated.
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We have the same issue. I really like Skype/iChat/FaceTime. There's nothing like seeing someone's face to enhance communication. Also, it keeps me focused on the conversation when I can look into their eyes as opposed to being tempted to multi-task.