“In the end, you only hit what you aim at.” - Thoreau
Setting goals for your team is one of the toughest parts of the manager’s job. Not only does your team need something to aim for, but you also need a way to quantify results. After all, measuring performance is a lot easier when you have something to measure against.
As a new manager, I agonized over setting goals for my team members and tried nearly every methodology, from flying by the seat of my pants to devising a highly formulaic approach. Here are a few things that I learned the hard way.